CM provides a wide range of mediation and facilitation services to the New Haven region. Mediation is a process for individuals and organizations who have a specific conflict.  It is a consensual, self-determined process in which participants work together with the facilitation of an impartial, trained third party to address the conflict.  CM generally practices facilitative mediation, which means that the mediators are in control of the process, but not the content.  CM staff believes that people have the knowledge and ability to solve their own issues and are more likely to follow through on an agreement that they have crafted themselves. (Click here to learn about our fees)

Facilitation is a set of skills used to conduct small and large group discussions, often called dialogues, about a particular topic.  The impartial facilitator’s objective is to provide directions and prompt the group in a way that encourages interactions between the group members about specific themes, ideas, or experiences.  Some groups simply want to explore issues, while others want to create action steps as strategies to solving community issues.